{"id":53347,"date":"2025-10-30T07:58:43","date_gmt":"2025-10-30T14:58:43","guid":{"rendered":"https:\/\/cbdev2.cloudbeds.com\/?page_id=53347"},"modified":"2026-05-19T08:54:51","modified_gmt":"2026-05-19T15:54:51","slug":"our-story","status":"publish","type":"page","link":"https:\/\/www.cloudbeds.com\/our-story\/","title":{"rendered":"About Us"},"content":{"rendered":"\n
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<\/span>About Us<\/span><\/div>\n<\/div>\n\n\n\n
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Hi, we\u2019re Cloudbeds<\/h2>\n\n\n\n

We\u2019re not here to help you fit in. We\u2019re here to help you break free.<\/h2>\n<\/div>\n\n\n\n
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<\/span>Our mission<\/span><\/div>\n<\/div>\n\n\n\n
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Free hotelier ambition<\/h3>\n\n\n\n

For far too long, hoteliers have been expected to do more with less \u2014 less time, less support, less-than-decent tech.
We\u2019re here to change that.
To cut through complexity.
To unlock new possibilities.
And to empower the people at the heart of hospitality to do what they do best.
Because when hoteliers are free to focus, imagine, and grow, great things happen.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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<\/span>Our story<\/span><\/div>\n<\/div>\n\n\n\n
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Hospitality deserved better. So we built it.<\/h3>\n<\/div>\n\n\n\n
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In 2012, Cloudbeds began as a \u201cback-of-the-napkin\u201d idea while on the road. Our founders, Adam and Richard, were avid travelers who kept encountering the same problem of incredible hoteliers doing everything right, yet still being let down by their tech.<\/p>\n\n\n\n

So they built Cloudbeds on a simple belief that hoteliers deserve better. Not just better software, but a better way that puts power back in the hands of those who make travel unforgettable.<\/p>\n\n\n\n

From day one, we\u2019ve been driven to cut through the complexity and give hoteliers something they rarely get from tech: momentum. Because when hoteliers have momentum, everything else follows \u2014 smoother days, stronger teams, and guests who can\u2019t wait to return.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Quick facts<\/h3>\n<\/div>\n\n\n\n
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150<\/span><\/p>


Countries served<\/p><\/div>\n\n\n\n

650<\/span><\/p>

Team members<\/p><\/div>\n\n\n\n

99.95<\/span>+%<\/span><\/p>


System uptime<\/p><\/div>\n<\/div>\n\n\n\n

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500<\/span><\/p>

Partners<\/p><\/div>\n\n\n\n

96<\/span>%<\/span><\/p>

Customer satisfaction score<\/p><\/div>\n\n\n\n

350<\/span><\/p>

Properties onboarded monthly<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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<\/span>Our people<\/span><\/div><\/div>

Built by people who\u2019ve been there<\/h3>
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We\u2019ve run hotels, worked front desks, built software from scratch, and kept calm through the chaos that comes with it.<\/p>\n\n\n\n

Today, we\u2019re a global team of technologists, designers, engineers, and hoteliers, working together to untangle the mess that\u2019s been holding this industry back.<\/p>\n<\/div>\n<\/div><\/div><\/section>\n\n\n\n

<\/span>How we work<\/span><\/h1>

Remote by design<\/h2><\/div>

Cloudbeds has been remote since day one. Not to save on rent, but to work without borders.\u00a0

It means we can hire the best people, wherever they are, and stay close to the hoteliers we\u2019re building for. Today, our team spans 40+ countries and speaks 30+ languages.<\/p>\n

\n \n \n Discover careers<\/span>\n <\/svg> <\/a>\n <\/div><\/div><\/div>
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<\/span>Our investors<\/span><\/div><\/div>

Backed by the boldest<\/h3>
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We\u2019re proud to be backed by investors who see what we see \u2014 a world where hospitality runs smarter, kinder, and bolder. Together, we\u2019ve raised over $253 million to make that a reality.<\/p>\n<\/div>\n<\/div><\/div><\/section>\n\n\n\n

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<\/span>Our leadership<\/span><\/div><\/div>

Leading with heart, building with purpose<\/h3>
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Our leadership team blends a rich mix of industries, experiences, and perspectives with a simple people-first philosophy. They lead with open minds and open calendars \u2014 where every voice is heard, every idea is valued, and everyone feels empowered to make an impact.<\/p>\n\n\n\n

\n \n \n Download media kit<\/span>\n <\/a>\n <\/div><\/div>\n<\/div><\/div><\/section>\n\n\n\n
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\r\n \"Adam\r\n \r\n
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Adam Harris<\/h3>\r\n

CEO & Co-founder<\/p>\r\n <\/div>\r\n\r\n

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\r\n \"Richard\r\n \r\n
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Richard Castle<\/h3>\r\n

President, COO, & Co-founder<\/p>\r\n <\/div>\r\n\r\n

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\r\n \"Rafael\r\n \r\n
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Rafael Blanes<\/h3>\r\n

Chief Growth Officer<\/p>\r\n <\/div>\r\n\r\n

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Let\u2019s move hospitality forward, together.<\/h4>\n<\/div>\n\n\n\n
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Cloudbeds partners with hoteliers who dare to do things differently. From first booking to full-scale growth, we\u2019re here every step of the way.<\/p>\n\n\n\n

\n \n \n Request a demo<\/span>\n <\/svg> <\/a>\n <\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Press inquiries<\/h3><\/div>
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We love working with journalists to tell compelling stories. If you\u2019d like to get in touch, please send an email to press@cloudbeds.com<\/a>. For non-press related inquiries, please use our general contact page<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n\n\n\n

Cloudbeds logos<\/h3><\/div>
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Just need the logos? Download them here. (.SVG, .PNG)<\/p>\n\n\n\n

\n \n \n Download<\/span>\n <\/path><\/svg> <\/a>\n <\/div><\/div><\/div><\/div><\/section>\n\n\n\n

Brand Guidelines<\/h3><\/div>
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Keep the vibe consistent. Download the brand guidelines.<\/p>\n\n\n\n

\n \n \n Download<\/span>\n <\/path><\/svg> <\/a>\n <\/div><\/div><\/div><\/div><\/section>\n\n\n\n

About Cloudbeds<\/h3><\/div>
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Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system.<\/p>\n\n\n\n

Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager \u2014 and Best Place to Work \u2014 by Hotel Tech Report for eight consecutive years.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Hi, we\u2019re Cloudbeds We\u2019re not here to help you fit in. We\u2019re here to help you break free. 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